Updated over a week ago
We want you to feel like you’re being looked after every time you deal with us. But if you don’t feel we’ve handled something properly, send us an email at insurance@ubicar.com.au, or if it’s an App issue, at hello@ubicar.com.au. We’ll sort it out for you.
If you’re an insurance customer and you’re still not happy, then you can follow our Complaints process – see Important Information section in your Product Disclosure Statement for details.